Frequently Asked Questions | Bill Payer

How do I sign up for the Bill Payer Service?

You will first need to establish a People First checking account and sign up for PC Access. You can then sign on to PC Access and click on the Bill Payer link.

Is there a charge to use this service?

No, this service is FREE!

What are the requirements?

A People First checking account and PC Access are required.

How many bills can I sign up?

Set up as many bills as you would like to any vendor or utility company, recurring monthly bills, or make payments to individuals.

Is it easy to use?

Absolutely. Once you add your payees (name, address, phone number, and account number) it's so easy to use, you'll never want to do it any other way. Plus you save on stamps and time.

How long does it take for my payment to reach my creditor?

Bill Payer payments are processed both electronically and through checks. Electronic payments usually take 2 business days to reach your payee, and check payments require at least 5 business days of lead time. The first time you set up a bill on the system, 5 business days lead time is required.

How should I enter my account information to pay my loan electronically through an automated bill payment service?

If your bill payment service allows you to select a payment type, please select loan. In order to ensure your loan is properly credited, please enter your account number as follows:

Member account number + 3 + four-digit loan ID. For example, if your account number is 123456 and your loan ID is 0001 you would enter your account number as 12345630001.

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