Contact Us
We are always available when you need us. Below are the many ways you can contact us:
Member Service Center
Local: 610.797.7440
Toll-Free: 1.800.446.5598
Fax: 610.791.1727
Hours of Operation:
Monday - Thursday 9:00 a.m. to 5:15 p.m.
Friday 9:00 a.m. to 6:00 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.
General Information
24-Hour Loan Center: 1.877.531.5126
Accidental Death & Dismemberment Insurance: 1.877.309.6576
CRI - Disability Insurance: 1.800.447.4018
Tellerphone: 610.791.2211 or 1.800.828.4994
E-mail*: staff@peoplefirstcu.org
*For your protection please be advised that public Internet e-mail is not secure. Various links within our web site allow you to submit information to us by public Internet email. Please DO NOT provide personal or account information through public e-mail or submit any personal information that would compromise your identity, including your account number, social security number, credit card numbers, electronic services PINs, passwords or mother's maiden name.
We will respond to your e-mail during normal business hours, which are Monday through Thursday from 9:00 a.m. to 5:15 p.m., Friday from 9:00 a.m. to 6:00 p.m., and Saturday from 9:00 a.m. to 12:00 p.m.
People First will not respond via public Internet e-mail to requests for account information or account activity. Please call our Member Service Center with these types of requests.
Visa® Platinum Credit Card
Mailing Address:
FIS Remittance Center
PO Box 4521
Carol Stream, IL 60197-4521
Customer Service: 1.800.237.6211
Lost/Stolen Cards: 1.800.325.3678
Stolen Purchases: 1.800.847.2911
Visa® Debit Card
Lost/Stolen Cards: 1.800.754.4128
Member Service Center: 610.797.7440 or 1.800.446.5598
If you have PC Access or Tellerphone service you can place a lost or stolen status on your Visa® Debit Card immediately.
Mailing Address
People First Federal Credit Union
2141 Downyflake Lane
Allentown, PA 18103
In Person
If you would like to talk face-to-face, our member service representatives at any of our branch locations can help.
Social Media
Connect with us on Facebook to ask a question, report an issue or just tell us what you think.
At People First FCU we are improving the accessibility and usability of our website for our members and potential members. Our efforts are based on the standards for Web Content Accessibility Guidelines (WCAG) 2.1. It is our policy to ensure that persons with disabilities have full and equal opportunity to benefit from our services on our website and on other online services. If you have any questions or need help with any content on our website or online services, please contact us at staff@peoplefirstcu.org or by calling our Member Service Center at 610.797.7440.
Your savings are federally insured to at least $250,000 by the National Credit Union Administration and backed by the full faith and credit of the U.S. Government.