System Upgrade
We are upgrading our Data Processing System on Saturday, April 1, 2017. Most services will be unavailable during the upgrade. Please refer to our hours and service availability listed below.
Mark Your Calendar for Upgrade Weekend, March 31st - April 3rd.
Hours During our Upgrade Weekend:

All Branches: Closed Saturday April 1, 2017

ATM, Credit Cards, and Visa Debit Cards: Available for normal usage

Mobile Access, Online Loan Applications, PC Access, Bill Payer, and Tellerphone: Unavailable Friday, March 31st from 7:30PM until 9:00AM Monday, April 3rd


Plan Ahead
  1. Take out cash for your weekend spending.
  2. CONDUCT ALL LOBBY BANKING by 7:00PM on Friday, March 31st. This includes loan payments, withdrawals, transfers, and inquires.
  3. Apply for a new loan before 3:00PM on Friday, March 31st.
  4. Call center available 9:00 AM – 12:00 PM Saturday April 1st, however account information will be limited and no transactions will be possible.
  5. You will not be able to set up new bill payments during the upgrade weekend, however previously scheduled and recurring payments will process as usual.
  6. Continue to use existing checks, pre-authorized debits and credits will remain the same.

What to Expect After April 3rd
  • Expect higher than normal wait times in branches and over the phone during the first week in April. We appreciate your patience during this time.

Questions?

If you have questions prior to the upgrade, we invite you to visit any People First branch or contact our Member Service Call Center at 1.800.446.5598.

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