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Frequently Asked Questions

Travelers Auto & Home Insurance Program FAQs

How do I get a quote?

Just call 1.800.842.5936 to get a free, no-obligation auto, homeowners, renters, boat or other personal insurance quote. Or, get your Auto Insurance quote online.

Do I have to wait for my current policies to expire to participate?

No, you can switch at any time. Simply call 1.800.842.5936 for your quote, and your representative can help you make the switch.

What happens to my coverage if I leave People First?

Another benefit of the Travelers Auto and Home Insurance Program is that the coverage is portable. You can continue your coverage with Travelers if you leave People First Federal Credit Union, providing you meet the underwriting criteria.

What coverages are available through this special member program from Travelers?

Traverlers can meet an array of your personal insurance needs. Travelers offers comprehensive auto, homeowners and renters coverage with special savings - plus multi-policy discounts for insuring both your car, home and other policies through this program.

Boat and umbrella are also available to members of People First FCU. You can even customize your coverage with optional protection for identity fraud expense reimbursement, valuable items, auto lease/loan gap, and full-value replacement cost coverage to name a few.

How do I determine what coverage is right for me?

Licensed insurance representatives can help you review your insurance needs so you can make an informed decision on the coverage that's right for you. They can help you get discounts and credits you deserve, and offer ways to lower your premiums. It only takes one toll-free call to 1.800.842.5936.

What payment options are available through the Travelers Auto and Home Insurance Program?

Travelers makes several convenient payment options available to you. From electronic funds transfer from your checking or savings account to recurring credit card, phone in, and online payments, you simply select the payment option that works best for you. There's even an account billing option to help you consolidate your bills.

Why should I use automatic payment plans?

There are several advantages of paying your insurance premiums through automatic payment plans, including:

  • The convenience of having one less bill you have to remember to pay,
  • No postage to pay or check to write,
  • An extra discount to lower premiums.

How do I sign-up for automatic payment plans?

It's easy. Your Travelers sales representative can explain the process and get you started. Just call the toll-free number: 1.800.842.5936.

What if I have a claim?

Travelers understands that when you purchase insurance, you want a company that has the skills and resources to handle your claim. That's why Travelers provides 24/7 claim reporting. When you call them at 1.800.252.4633 to report a claim, no matter what time of the day it is or what area of the country you're in, you'll reach a person.

Shortly after you report your loss, a Travelers claim representative will call you to discuss what will happen next. Travelers will help to get you back on the road or in your home quickly.

What if I have a question or need to make a change to my Travelers Insurance Program policy?

If you have a question about your policy or need to make a change, one of Travelers customer service representatives will be glad to help you. Just call, toll free, 1.800.842.5075, 24 hours a day, 7 days a week.

At People First FCU we are improving the accessibility and usability of our website for our members and potential members. Our efforts are based on the standards for Web Content Accessibility Guidelines (WCAG) 2.1. It is our policy to ensure that persons with disabilities have full and equal opportunity to benefit from our services on our website and on other online services. If you have any questions or need help with any content on our website or online services, please contact us at or by calling our Member Service Center at 610.797.7440.

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